Washing machine arrived on Friday, nice guys and no problem connecting machine. Checked machine on rinse/spin cycle and no problem. Turned machine off and left door open to air. Saturday morning floor flooded. Checked machine again and all OK. Did wash on Sunday and again drum started to fill with water when cycle was finished and machine switched off. Couldn't get through to after sales at w/e so went on chat line. After a very long wait got a 'helper' and was told she couldn't deal with me as my partner had ordered it and would need to speak to her as per Data Protection. I told her she was unavailable at this time and we were chatting online so how could she speak to her and it was a fault I wanted to report on 2 day old machine. She said she could not deal with problem. Three hours later, contacted chat line as my partner was now available and got a very nice lady and I explained about previous call. No problem to her, replacement machine would be sent out but as it would take 3 weeks she gave me engineer's phone number for it to be repaired meantime. I have given one star due to very uncooperative first so called helper. Five stars to the second lady. Ps I explained my partner was NHS hospital worker and needed machine to wash her uniform, especially in the climate she is working in. Still no help from first lady helper. Absolutely shocking and Argos should be ashamed of themselves.