Had been having problems with a printer, returned it and took a replacement. After setting up new printer we found it had same problem,the sheet feeder wheels were scoring the surface of the paper and spoiling glossy photos. Took it back again but not before phoning consumer direct to check our consumer rights. To our surprise when we asked for our money back we were given it. So thank you Weston-Super-Mare branch for not turning it into any more of a time consuming issue than it already has been. I have given a poor rating because when I rang Argos helpline about the first printer and was given a query number to quote in the store, I was told by the staff that the numbers given out by the helpline were useless and meaningless as the shop had no way of accessing my query info. If this is true then Argos need to deal with this.