Disgusting and incompetent ZERO STARS INCOMPETENT BILSTON ARGOS. Awful time at argos today(15/08/20), went to collect 6 items all paid for online using FT, once receiving my items i left the store and stood outside for 5-10 minutes sorting my shopping out, then the staff member who served me and dealt with my order ran outside snatched the item out of my shopping trolley told me i can't just take things mumbled something to her colleague and went back in store, then her colleague asked why i was standing outside the store and i said waiting for my item that she has just snatched. It turns out the staff member (small, young blonde woman ) gave me another customers item and I get accused of stealing. I had ordered a curtain rail and the other customer had ordered a curtain rail. After going back in store it turns out they are 2 very incompetent women who couldn't find my curtain rail. Absolutely disgusting, what a coward she can't admit her screw up so accuses customers of theft, and to top it all off the customer accused me of stealing her item. Avoid Bilston argos like it was riddled with covid 19. The staff there are incompetent. We should be able to give zero stars when it deserves zero stars