Absolutely shambolic pretence of a company. I have tried to place three separate orders online and each time they have taken the money but not processed the order. When you eventually get through to customer service to complain and ask them to process the order at their end they just refuse and say you have to try it again at your end so they can take your money again! They should not be allowed to advertise that you can order online if the system is so flawed that it takes your money but doesn’t process the order. They now even have it set up as an automatic response online that if they’ve taken your money and not processed the order then you’re money will automatically refund within 5 days. How about fixing the bloody ordering system in the first place. Just a bunch of inept useless people. Very very poor. The death of the high street can’t come soon enough for this backwards, unresponsive and useless company. I will never place any more business with them and advise that no else should either. Save yourself the time and trouble and just hide your money away from yourself for five days and you’ll have the same result as if you’d placed an order with them!!