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Anonymous
Ordered a washing machine. 10 day wait for delivery date. 7am-7pm time slot on the day! The delivery driver called at 6.45pm to say they wouldn’t be delivering. Received a text message to say my new delivery date would be a further 10 day wait... called customer service. no apology, and couldn’t care less when I had explained I’d taken a day off work for delivery. Also 37 weeks pregnant, so can’t wait a further 10 days. Was on the phone for 2hrs to speak to a manager. Had to hang up and request via live chat to cancel Order and refund. Awful service received. I have cancelled my order, and re ordered from another company who can deliver in 48hrs. Safe to say I won’t be using Argos again.
4 years ago
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Argos has a 2.7 average rating from 3,988 reviews

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