You texted 3 times to tell me my new cooker would arrive on Friday 9th October. It did not. Spent 20 minutes on hold to your phone line this morning only to be offered the explanation that the texts "probably" meant the cooker had been delivered to the courier. But couldn't get a contact for the courier to find out status of delivery .The cooker is to replace one in a house we have let out. All very unsatisfactory!!
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