They cancelled an order we waited 3 weeks for less than 24 hours before delivery time and only by an email, no one even bothered to call so we only realised when the item never turned up. They tried to give us another date another 3 weeks away, claiming the item was not in stock and no longer sold, but continued to offer the item for sale on their website with guaranteed 20 day delivery. Lost a days money staying off work for the delivery, and had already got rid of the other fridge so there was space for the incoming order so now we are completely stuck. Absolutely disgusting customer service.