Went crewe asda minding my own business and a guy who I accidentally bumped my trolly into went raging mad up my face threatened to take me outside to beat me up im 57 and this made me truly shakin and shocked but the guy had been in once shoplifting and second time they got him in office he was very unhinged high on drugs and most definitely a threat to customers but my upset is after security kicked him out only when I was threatened they just let him out office he wanted to kill someone that day why did security not escort him out ? They let him go knowing he was on something and it's there care and duty to make sure customers are safe I went in Asda smiling but left a total wreck I wrote to head office and all I got was well manager offered you glass water? But I want answers and manager never available when my husband and daughter wanted to chat to him to be assured he was banned all I'm saying is what if he had knife I was with my 16yr old daughter too left her shakin crewe asda