Help centre is totally disappointing! Could not get through to romford branch. Got a click and collect order ready to be collected however I was told to isolate. I could not get a delivery same day, needed food by the time click and collect was ready! They could not cancel my order and no refund for few days. I offered to go to the pick up point instead of going inside (isolation) this was I get the food I ordered and no contact with anyone.... still said they cant help me. Disgusting service. I shop inside the store most weeks and been fine but service on the phones are bad. Avoid