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Anonymous
Abbey Park store in Coventry again. In the run up to Christmas, I cancelled three orders ( plus one they cancelled as they could not deliver, and despite being assure it would be delivered the next day it was cancelled), including my Christmas delivery, as I had zero faith they would deliver what we needed. The orders prior to this were averaging 60% of what we ordered delivered. Ordered from Sainsbury and got every thing on all three orders. Today I have an order coming from Asda, out of what I ordered, they are sending 31% of what was ordered. Luckily Sainbury is a two minute drive away. We are forced to go there in person because of Asda's failure. Have also discovered that chicken is cheaper than Asda if you weigh it after it is cooked! This we have found to be true of many products where Asda seems cheaper, they are not! Asda's customer service does not even reply to messages, very disappointed all round with their lack of performance and the fact that they actually just don't care.
3 years ago
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Asda has a 2.4 average rating from 2,539 reviews

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