Ordered online
Delivery never showed up
No contact or email to say it wasn’t going to turn up
Customer service can’t even contact the store they didn’t seem like they cared
6 to 8 was my slot 9 o’clock i ring customer service
Oh driver is delayed wait till 10 if it’s not there by 11 it won’t be coming
Next day they say they had no drivers and the system went down
I want my money back but who knows when I will get it as my order status says preparing order
I couldn’t collect from a store they wouldn’t allow it
Just a bunch of sorrys
But sorry won’t feed the kids one disabled at that
There is no curtsy or dedication to keeping customer’s happy
You just get lied to
The call handler is hard to hear
I was shocked at how bad they handled the problem, a day later still no shopping and no money to buy anymore and order still saying preparing
So my money can’t be refunded
I can’t believe they can get away with this
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