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Jayne Jenkins
WHY DID I BOTHER!!! DONT WASTE YOUR TIME!!! Well what can I say. I thought I would have to go a long way to find someone worse than tesco but I managed it and they proved me so wrong. Last night I took up one of asdas many offers displayed on their website. The offer was for 4 toilet rolls by andrex for 20p. I placed the maximum amount in the basket that I could and then went on to shop for some more goods to takeit over the delivery threshold. Today I got the delivery... Guess what the toilet rolls had run out.... But wait that isnt a problem because in the terms and conditions it states that they will replace the out of stock item with one of equal or higher quality and value... NO NO NO... The item in question was struck off the order and the delivery driver turned up without it. I was slightly annoyed at this but even more annoyed by the fact that the driver thought this was fine and expected me to accept just half the order... He was swiftly despatched back to the store with my goods and I thought that was the end of that... NO NO NO. On checking my bank after the delivery I find that the money for all the goods has already left my account even though asda states that the money will only be applied for once the delivery is made. Now I dont expect to get my shopping for free but I also dont expect to be charged for items that have not even been picked... So then I ring asda store to sort out the apparent issue. I get put through to one of the store managers who was randomly picked as the home delivery manager was sat at home watching corrie. That manager didnt understand the problem as they stated that they had literally thousands of the item we wanted... Finally I ring the freephone number on the delivery note. Good job it was free as it connects to capetown in south africa. They were as helpfull as the worms in my garden. To sum up I feel that I have been conned and wasted my time totally. I shall go to aldi tomorrow and do a proper shop. DONT WASTE YOUR TIME ON THESE CON MERCHANTS!!! ITS REALLY NOT WORTH IT!!!
9 years ago
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Asda has a 2.4 average rating from 2,542 reviews

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