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Anonymous
Awful service!! worst home delivery of all supermarket chains!! We ordered groceries on scheduled to be delivered on Thursday 17th September 8-10 PM slot order#17691245785 and STILL awaiting delivery of same while writing this on 21st September. What is apalling is the way ASDA representatives have acted in this whole matter, we have called them everyday since Thursday enquiring order status but all we get is recited response from their rude customer care and NO action. Every single time we have called complaints department they have been casual about this and end up saying store manager will call us but to our dismay this store manager is nowhere to be found or never gets in touch. How can one of the major chains in supermarket be so unprofessional!!! We have used other supermarket chains Tesco, Morrisons etc and they have been so good with constant delivery information or prior notice about delivery status if it is getting late for 5 mins etc. This is last time we are ordering anything for delivery from ASDA.
9 years ago
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Asda has a 2.4 average rating from 2,542 reviews

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