Please can someone explain to me why customer services closes at 10.PM for a (large retail) Asda store opened 24 hrs? I bought 2 pair of school shoes for my son from my local Asda store in Pentwyn, Cardiff 2 days ago at 2 am. They were the wrong sizes so decided to go back the next day when the kids are in bed, to exchange them at midnight. The till assistant refused. They wanted me to buy the second set with the right side and then come back the following day to ask for a refund when customer service is open. Whats even sad, is the fact that the staff was very rude with her attitude and couldn't understand my frustrations knowing fully well that other Asda stores have customer services open 24 hrs. Now stuck with 2 shoes thats too big for my son and wont be able to exchange it until the weekend when i will be able to go in to see customer services. They might as well be closed. I was so crossed i went to complain online then found out their website was a complete joke. No where to complain, the web page kept opening new home pages. Rubbish!!! Why is the store open 24 hrs if customer services is not open? Not good.