Just garbage, simple as that. Sitting silently reading the news online and checking on the app in a bungalow no further than 10 feet from the front door, the app pops up saying 'delivered'. Assuming that meant, awesome they're here; nope, it means he's half way down the road driving away. What the absolute hell! Rang to query and said that the driver's not answering his phone and probably not going to deliver now. No apology, no offer of re-delivery at any point, no nothing, despite some essentials being in there, meaning a drive to pay over the odds in the Coop was necessary. Refund is apparently on its way, but assuming as I will that this service is of similar quality, I'll look forward to that around Christmas time! Seeing how many unanswered negative reviews there are on here and TrustPilot, it won't be long before they're in real trouble. You can't treat people like that and expect them to return with their custom.