Everytime I go to Asda, I am picked for the Scan & Go - I use this service as I am usually in a rush and like to pack my own bags -- On the 5th Occurrence in a row - i was selected and they had to scan over 80 pounds of products twice which not only caused unnecessary embarrassment but delays to the point I was late going to swimming - the amount had tallied and to be fair the lady did say sorry a lot. When I dialed customer service - they advised that scan & go is random and based on shopping habits assocated with you - I broke down my receipts and nothing stands out as strange as I would not buy high value items that would trigger an alert like alcohol and could not explain why i was picked 5 times in a row despite it being random. When asked if I could have something to reimburse me for the time lost, inconvenience and embarrassment, I was told if i did not like it to go shop in Tesco on a phone call made on 0800 952 0101 at 16:37 on the 11th April. I will continue to avoid Asda at all costs and get friends, family & work colleagues to do the same as they do not appreciate custom an dhappy to spend my weekly shop elsewhere..... So they can do one.