Last week, an ASDA van was parked touching my car. I only know this because a neighbour left a note after seeing it happen. Sure enough, there is a scrape on a door handle and a smear of "ASDA green" paint. Of course, any competently run company with a fleet of vans will have 360 degree cameras on each vehicle. Unfortunately, this is not a competently run company. I was contacted by the relevant branch who told me to go through my insurance company. It's unlikely that this will be economical for me, and the stress puts me off. They told me that it "could have been the neighbour" who hit my car, which is an insult to my intelligence. They also told me that they had asked all of their drivers if they had hit anyone and they denied doing so, meaning at least one of their employees is either incompetent or a liar. ASDA's handling of the situation falls short in terms of ethics and business sense. They have cost me money through no fault of my own, and have underestimated just how vindictive someone can be in terms of retribution. They have lost ~40 years of future custom from me, as I'll never shop there again. You don't need to be a genius to work out how much that has lost them relative to the small sum they could have offered me in compensation.