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Pensioner With Covid
I have Covid and ordered on line. I am a pensioner. I ordered 2 x packs of still Water as I do not drink tap water and was sent 6 x large bottles of sparkling water no good to me. I phoned up to tell Asda and the call centre is in South Africa. I explained I am infectious with Covid and cannot go out. I would also have to pay around £4 each way to get the water. I explained I risked infecting others if I go out. There was no good response just we have refunded the money for the wrong water and the Orza which also did not order. As far as the asda call centre is concerned obviously you do not have to isolate with Covid and it is ok to go ahead and infect others on the say to our j up from the shop what they have not delivered. I have been a loyal asda customer for years but will Now rethink
2 years ago
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Asda has a 2.4 average rating from 2,538 reviews

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Alice, Customer Support

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