Ordered food to be delivered from Asda in brynmawr over 2 weeks ago that never showed up, got in contact with them and they said one of our neighbors must have taken it in and said we would have a full refund in 5-7 working days. Thought that’s was appalling considering our shopping came to almost £100 and we had to wait. So then the money never went in called last week and they said the refund was still going through and they would chase it up. Only to have an email today to say we won’t be receiving a refund because the shopping was delivered to someone even though it wasn’t to our house. So basically they are saying we can’t have a refund even though we never received our shopping just they can’t prove we received it only that it was delivered in our area🤔🤬🤬
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