1 star is generous.... ASDA Delivery should in fact be illegal. Certainly from the driver we had.... Turned up over 2 hours late after we paid for 'express delivery'. I was quite shocked to see when they finally arrived, they turned up in a car. It is beyond food and higene standards and is not allowed in the UK. To sell frozen and refrigerated food which hasnt been kept in a cold temperature, I.e. a car. the food is likely to go off and give food poisoning. Not only this, the driver chucked the food out of his car and left it OUTSIDE IN THE POURING RAIN. Disgraceful. Obviously we complained and ASDA said this is OK as it wasnt their driver. Then after hours of arguing on the phone they finally admitted it was their fault and would give us a full refund. Great I thought... until the refund didnt come. Now they are lying and saying it didn't happen. I am raising awareness everywhere I can and rest assured ASDA- you have been reporting to trading standards. I ask everyone to do the same and shut this shambles of a service down until they learn how to run a delivery business.