Totally shambolic. Placed order for Sunday delivery, which was cancelled by Asda. Reordered for Monday. Charged more for delivery. Arrived Monday item was faulty. Emailed on so many occasions. Requested a refund which got declined no reason given. More emails and calls. As a 1st time out of pocket £25.75 plus time and calls. Informed that I would need to go to the store with faulty item to get a refund. Time and cost to get to Rushden. Offered as a way of apology a £5 e voucher. So I'm expected to spend more money of my money. The worst customer service. Definitely wouldn't recommend or shop there. So angry
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