Well where do I start? There is cheap but then there is cheap with bad attitude from staff, poor technology and systems that simply don't work to help the customer. I don't think I'm wrong but in today's world, technology for a large National company is key; to blame the customer on a catalogue of errors is simply wrong on ALL levels. I had a £5 voucher to off set against my shop in the Frome branch, I appreciate its not much, but its a voucher based on previous purchases. I purchased my things today and went to the self scan tills. On calling up my voucher, the till simply wouldn't accept it. The kind young lady came to help and put in the code for the voucher. My phone said it was accepted and yet NO discount applied. No one could sort it out. My phone was on wifi as apparently I always need to be on wifi for the Asda App to work?! Anyway the kind young lady (home from University) went to get the supervisor............ Oh dear how can an appalling system go from bad to worse? I will tell you; The supervisor blames you the customer and the technology you are using!! I stood my ground and seriously questioned what she was saying. Apparently the Wifi I was on wasn't correct???? I needed Asda's Wifi for my app to work and always need to sign in after first disabling my wifi and sign in to Asda's!! Quite what wifi my phone picked up in store previous to this I really don't know as I don't walk around with mobile wifi. What the supervisor failed to grasp was that at this point I had already been at the till over 25 minutes and this was the 4th attempt. Then to cap it all I was told I needed the voucher !!! I pointed out to her I had the voucher, we applied the voucher and no money came off. I was told I should just pay and go home!!!! I've spent a great deal of money over the last two years with Asda sending online grocery deliveries to family. Will I continue to do this? NO Why can other super market apps work seamlessly but Asda's don't? Why does Asda's App require a special wifi ? Why do customers get asked to just go home and pay the full amount when they have vouchers? Who knows! I'm hoping someone from 'on high' will be able to tell me.