I ordered a grocery shopping online and the day of my delivery, the delivery driver left my shopping outside of my house, called me to tell me that my shopping was outside and hanged up. Taking into account that I live in front of a river and that there is load of animals around (including rats), that I don't know how long was my shopping outside, that I had missing items from my grocery shopping, and that I couldn't return substitutions I didn't want, I contacted ASDA to let them know. All they have done is refunded me the items missing and that's it. I told them I wasn't happy with that and they offered a £5 evoucher...which to me, it's ridiculous, very unhappy how they dealt with it and I'm not shopping with them anymore.