I ordered a delivery (CHATHAM store) for a Friday evening a month or so ago and it was delayed, so late that I had to change my plans for that evening. Unacceptable. A delivery is meant to be more convenient, not less. I then had to keep calling them to find out where my delivery was because their app is a waste of money and effort. Its not kept up to date - what is the point in having it? My delivery was then declared undelivered and cancelled at around 9pm that evening. And its happened again. Reordered my failed delivery and cancelled the next day (thanks I guess for letting me know - eventually) for today and again its around an hour late already. No communication, the app is still useless, Asda doesn't care about its delivery service and one of the drivers even advised me that their new vans are unreliable. Terribly poor delivery service and even more disappointing is; despite having all this communication technology, their failure to let you know when its delayed or not going to be delivered. Not worth the rising prices for deliveries that I don't mind not being delivered, I am understanding that circumstances happen, but to not communicate that effectively, is just inconceivable. Going elsewhere.