We had a very bad experience today at Asda as one of the customer service at Self Scanning till, named Fay, refused to do quality check after our bill was £97.12 and told us that we didn’t scan two bottles of milk and that we need to scan all the items again. But then we did scan all the items and the bill was exactly the same…£97.12. We got really upset as we r coming to Asda for the last 20 years and every single week of the year. This attitude was very unprofessional as she accused us for nothing..leading us to think to not go to Asda no more.
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