Total rubbish, awful Online support team. Two Ignorant managers They don't listen. They try to gaslight you to get you off the phone. Spoke to 2 different managers on top of five Online customer support is a joke two of the managers I spoke to said they weren't fit for purpose in our very many conversations. They all said they wanted to help me as I'm 68 with mental health and chronic pain syndrome. I only shop there like everybody else out of desperation, it's them that are winning and we are losing our money our patience watching them, screw up over and over again. They owe me £29.25. After two weeks, knowing they're in the wrong but trying to cover up. They Offered me £8.69 back. They said it was from the vitamins I gave them back! The price of those vitamins are £29.25. They took the cheaper vitamins off saying that I gave them back because I didn't want them. What a bunch of rubbish! Those cheaper vitamins are here with me. I've been using them they still owe me over £20. We've all had the same problems with them as they keep screwing up many orders and left items out of my delivery. I'm never using these rip off merchants again