I placed an order for some soap for home delivery as I needed to replenish my cupboard. The website capped the quantities that I could order, so I had to buy other random items to meet the minimum threshold for delivery. The delivery was due today, so I got a text saying that the soap had been substituted for a different product and only a small quantity of them. With this being no good to me, I called to cancel the order at Noon, 10 hours before the delivery time slot and was told that it was too late, I had to turn the driver away and wait for a refund. What an awful experience throughout and one that I won’t give them chance to do to me again. If only I could give zero stars I would