heating me. As you can understand the amount of time I have spent on it, I humbly request you to do the refund with deserving compensation for the time I spend on it because of your system mistake. If I was not checking my account, I would not have been realising that you did not refund me and Asda might be enjoying my money On 3rd times your adviser It occurred on: 2023-12-09 This meant that I had to travel to this store 4 miles away from this store for collection. Once I been to the same store with the advise of your customer service to get the refund. 3 time ri ng to get my money. Totally I had to spend 5 hrs all together for this same as the product cost. I am looking to to refund my money with deserving compensation for the time I spend. I look forward to your prompt response on this matter. As recommended by Trading Standards, I would like to keep a complete record of my case, so please reply to this email address. Yours faithfully,