Stop trying to FORCE us to self service.
I have recently visited an Asda store in Aberdare for the first time in 3 years. I stopped using Asda previously due to the lack of staffed checkouts and the insatiable thirst they have to FORCE us all onto self service. Wow, it was worse than before with only 3 staffed checkouts and long queues to get served. I just left the trolly and went to Lidl instead.
As I left I wanted to fill up with petrol but they have even stopped putting staff in the filling station. Needless to say, I went to a local independent supplier instead.
Asda, are you just trying to drive your customers away? I certainly won't be back, and this shows why Asda are now the only one of the big four supermarkets who are losing market share.
Date of experience: 10 August 2024
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