The customer care for this company does not exist. I was having deliveries and paid monthly for a pass but cancelled it due to the chilled and fresh meat arriving way passed the delivery date so out of date which I think is trades description issue, when I complained they blocked my bank card so I can not use it again, when I tried to discuss having this card issue resolved they said I had to send in a bank statement that is totally disgraceful and disappointing that a company such as them make their own rules up instead of taking complaints seriously. This company should be banned in this country we have plenty of other shops that are far better. So now I use Morrisons, Tesco, Iceland, ad-lib and Lidl. Asda you should be ashamed of yourselves.