ASDA GROCERY DELIVERY are purging customers in delivery locations they don't like delivering to. We live in the countryside and our postcode does not take you directly to our house. Well, that is very frequently the case for tens of thousands of homes, if not more. So we put additional instructions on the delivery to find us. What3words takes you directly to our door and many drivers have used this and remarked on how helpful it is. They also have our phone number, but now they won't ring, or use what3words, they just cancel our order. Either the corporation, or store management, or the drivers themselves are deciding who can and cannot have food.
I hope someone whistle blows on this situation who works, or has worked at ASDA. The seriousness of not getting food, when you are running out of most things, don't have a car and are diabetic etc...it is despicable of ASDA to allow this to happen.
Why would a corporation raking in billions of pounds treat paying customers like something they want to wipe off their shoe?
Something is going badly wrong in this country, there is no customer service whatsoever. I am sill waiting for a call back from management about this issue, weeks later. Of course they won't call back, they have pushed me to use another supermarket.
We shopped at ASDA for over 11 years straight. Spent tens of thousands of pounds with them, had their credit card etc. It means zero to them, plenty more suckers out there to use and them bin when inconvenient.
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