beware asda online shoppers!!!
I have to let everyone know the risk you take when you order your online grocery shopping with asda, earlier this year we received our weekly shopping order from asda, Benton , Newcastle Upon Tyne, which was fine until a couple of weeks later we received a letter from the asda delivery drivers solicitor demanding our insurance details since he suffered an injury whilst delivering our shopping, we got in touch with asda at the time and spoke to the deputy manager who assured us they would take care of it, so we gave him all the details and that is what we thought would be the last of it, a few months on and we are still receiving solicitors letters, so we got back in touch with asda Benton and the deputy manager we spoke to does not work there anymore, more phone calls later and eventually speak to the store manager, he remembered the incident earlier on in the year but thought is was resolved so he got in touch with asda head office, when he got back to me the answer was asda can do nothing since they have no control over what there staff do in there own time and advised me to get legal advise! I am absolutely furious! now i'm wondering if I am covered for this surely asda has to protect there loyal customers from this sort of thing?
BE WARNED!
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