Asda orders are usual wrong somewhere along the line, on one occasion a bag of dairy products was covered in dried chocolate milk - who puts that in bag for delivery? On another occasion even though there was enough room on my side of the road the driver insisted on parking on the other side and putting our groceries in the gutter. The last straw was when we were waiting for a delivery between 8pm and 10pm on a Friday and the driver rang at 9.25pm to say he wouldn't be coming (no 'I might be late' etc.), then proceeded to give me a number to call to sort it out myself!!! When I rang them I received a scripted apology and all they could offer was to message the warehouse to get them to ring me to rearrange the delivery. No one called on the Saturday, I rang again and was told that as they had sent a message to the warehouse they couldn't do anything else. Still nothing on the Sunday (we had wanted most of the delivery for a BBQ Sunday afternoon - so had to run around getting the items we needed). When I rang to cancel the order they were back to the script and asked if they could do anything else to help - always a joke. I emailed a complaint to Asda directly and got back a standard reply which did not answer any questions about why and offered me a free delivery (never used). I closed my account and deleted their app from my devises. I will never have a delivery from them again. They obviously do not care about customer service at all.