Most of my orders over the past 16 months have had stuff missing or substituted. The excuse being that the pickers pick the goods at 3 a.m. in the morning (even though my delivery is always between 6 p.m. - 8 p.m. in the evening) and that the shelves aren't re-stocked by 3 a.m. so I either get poor quality fresh produce or none at all, so then I have to go elsewhere to purchase what I ordered from Asda. I never ever get the fish I order, it is ALWAYS substituted for smoked fish. Not satisfied with Asda at all. Very bad management system that allows this to continually happen. This week I ordered 3 jumbo spring onions but instead I got 3 sad looking normal sized spring onions (and I still got the smoked fish instead of the normal fish I ordered). Appalling service. Abysmal.
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