I accompanied my dad to print off some pictures of his great grandson, on arrival we prepared to print on the self service printing machine before noticing that it didn't give change. My dad went over to the cigarette counter and asked for change he was told that a purchase had to be made to open the till, then when the person in the printing area had finished cutting keys for other customers we asked them for change and was told " I will get some soon if you can wait or ask at the customer service desk they might give you some". Time passed and after queuing behind other customers we eventually got to the front and asked for change. The lady said I don't have a lot of change and seemed reluctant to give me some. After explaining she opened the till and gave me the change. I then return to where my dad was waiting and inserted the money only to find that it wouldn't accept any of the coins. We had made a special journey for the pictures and were very disappointed with the whole experience after traveling from near Yeadon airport to the owlcotes store.