Ordered click and collect - left waiting in car park for over 20 mins - when food arrived over half of it was missing and i was told that nothing could be done and that i needed to go home and call customer services, although suggesting that i go in asda and repurchase things i know are not there. so i call customer service where it is clear english is not the assistants first language and despite her best efforts i had to repeart, spell and generally talk so slowly as to convey the issues which i found infuriating. 37mins later 33 items needed refunding and another shopping trip later that evening and all they offered was a £ voucher to use in there store. You would think that would be the end but no, got an email with only a partial refund so ring up today again in my lunch hour 25 mins later, no lunch and another idiot on the phone there system crashed and i was asked to redo the refund request which would take again the same amount of time. I told them i was unable to as my lunch break had ended to which i was asked to go online and waste more time doing a refund request. I have never received such bad service from anywhere else. update - cant go online to do the refund as this is now past the 3 day cut off so i will need to call and speak to another idiot !!!!! Edit Keep 'em coming... ABOUT About Jobs Contact Blog Press COMMUNITY Trust in reviews Support Center Log in Sign up Chrome App BUSINESSES Trustpilot Business Products Plans & Pricing Business Login CHOOSE COUNTRY United Kingdom Follow us on Privacy Policy | Terms & Conditions | User Guidelines © 2017 Trustpilot A/S. All rights reserved. ... Cookies help us optimize your experience. They are also used for stats, social media, quality assurance and together with our partners, for marketing