called in to pick my click and collect parcel at about the given time - filled in the screen inside the store with my reference number and recieved a print out saying the parcel had arrived and someone would bring it to me. A while later someone came up to us and told us that the parcel was not ready. He said we could wait for the parcel or come back later. We decided to come back later as they said they would send another email when it was ready. At 21:57 they sent an email to say it was ready to collect, the store was open 24 hrs. When I went to pick it up I was told the click and collect service had closed and there was no way of getting my items till the following day. I have used click and collect from other stores it has only needed one visit, not 3 visits (assuming this time I am successful). I dont think I will be using the Asda service again any time soon