OADBY LEICESTER ABSOLUTELY RIDICULOUS! I DO NOT THINK I HAVE EVER WRITTEN A BAD REVIEW ABOUT A COMPANY BUT I HAVE NEVER BEEN SO FRUSTRATED WITH DISGUSTED SERVICE AS I RECEIVED FROM ASDA! I BROUGHT A CHARGER FOR £16 FROM ASDA UNFORTUNATELY I DIDNT THINK TO TAKE THE THE RECEIPT AS YOU WOULDN’T EXPECT TO BUY SOMETHING AND THEN IT DON’T WORK. I WENT BACK TO ASDA TO EXCHANGE THE CHARGER WHICH I ALREADY PAID EXTORTION FOR AND A LADY CALLED CHRIS AT CUSTOMER SERVICE SAID SHE WON’T DO NOTHING AS I DON’T HAVE THE RECEIPT. I TOLD HER TO CHECK CCTV CAMERA AND SHE TOLD ME TO GO TO THE SECURITY GUARD AND TELL HIM. WELL HELLO? YOU WANT THE PROOF BUT YOUR TELLING ME TO GO AND THEN SHE RANG THE SECURITY GUARD WHO TOLD HER TO TELL ME TO COME BACK ANOTHER DAY. ANOTHER DAY???? AS IF I HAVE BROUGHT A CHARGER TO KEEP GOING BACK AND FORTH TO GET IT EXCHANGED AS IT DON’T WORK!!!!! CHRIS KEPT ARGUING WITH ME AND WOULDN’T DO NOTHING, I THEN ASKED TO SPEAK TO A MANAGER. SUKI THE MANAGER CAME DOWN AND TRIED CHECKING ON THE SYSTEM BUT DIDN’T FIND MY TRANSACTION, I ASKED THEM TO CHECK THE CCTV WHICH THEY CLEALY COULD NOT BE BOTHERED TO DO & HARVEY WHO COULD HAVE CHECKED THE CAMERAS REFUSED TO DO THIS. I RANG CUSTOMER SERVICE AND THEY TOLD ME IF I COULD REMEMBER THE DAY I BROUGHT THE ITEM THE STORE COULD CHECK AS PROOF OF PURCHASE, I TOLD HER THAT THEY ARE NOT CHECKING AND GAVE HER THE EXACT DATE WHEN I VISITED THE STORE AS I HAD TO GO THROUGH 100’s OFF MESSAGES JUST TO CHECK WHAT DAY I ACTUALLY MADE THE PURCHASE HOWEVER WHEN I TOLD HER THE STORE WONT CHECK CCTV WHICH SHOWS THAT THEY CANT BE BOTHERED TO CHECK THE CCTV AND DO THERE JOB PROPERLY WHICH RESULTS IN ME WASTING MY MONEY SHE THEN TRIED CHANGING HER WORDS AND SAYING YOU CANT ONLY CHANGE IF YOU HAVE A RECEIPT. DO NOT EVEN BOTHER BUYING A CHARGER FROM ASDA THEY CHARGE YOU £16 FOR A CHARGER THAT DON’T EVEN WORK!!!!!!!!!!!! AND THEN TRY SAYING THEY WON’T EVEN REFUND OR EXCHANGE AS I DON’T HAVE THE REICEPT WELL MAYBE IF THEY CHECKED THE CAMERAS THEY WOULD SEE THAT I BROUGHT IT. A BLOODY RIP OF, DISGUSTING SERVICE AND RUBBISH QUALITY ITEMS!!!!