Ive had more than one bad experience with asda at the main store in kingsthorpe northampton. If you take anything back the senior staff act as though its a personal affront to them and its coming out of their pockets. EXAMPLE. Bought two pillows. buy one get one free, or two for the price of one, something on those lines. Says machine washable at 40degrees, I washed them on hand wash at 30, came out all out of shape and lumpy. ok, hopefully will restore in dryer. Nope, worse. So back to asda, stand around about 15 mins while staff member goes through the till trying to find them, in the end gets manager, explain to him, he has a look, cant find anything, So he turns to the staff member and says give the lady a voucher for £10, im fine with that. Anyway the staff member goes back to the till, im thinking shes sorting the voucher, stand there a bit more, in the end said," excuse me, what are you doing" "Looking for the price "' When i said, "hang on, your boss "and i emphasised the word boss "has just told you to give me a £10 voucher." Her response was on the lines of think yourself lucky youre getting it. Another one, someone did a bit of shopping for me, Smart price ham .Didnt look at lable just opened the pack it looks like luncheon meat, tastes like lucheon meat, smells like lucheon meat, but according to the pack its ham. didnt realise until i said something about the meat in the fridge. Its ham, he says. Sure enough thats what it says on the pack. Hate shopping there asda products are gross, only buy branded products if i have to shop there, forgot to tell the person shopping for me. oh and they arent the cheapest, do a virtual shop, with branded products and see who comes out tops.