This is not the first time I have placed an order with Asda and my items has been replaced without letting me know. Now, I have placed an order last week and I was " LIED " that the driver attempted around 21:30 - this is a huge " lie " - I was at home and nobody arrived. I was also told that all the products were available when I have placed the order and I only found out a few hours before the driver was supposed to attempt - which they never did. I have called customer services and they said they can not send me the products another day. They can cancel my order. So they have cancelled my order as the driver never arrived. As the main reason why I have placed the order was because I wanted a large amount of water, I have ordered the water and the other products again. However, I was told when I have placed the order that all the products are available, but, once again, a few hours before the order, I was told that the watervwe have ordered-the main reason why we have placed the order, was not available. Therefore, I have had no choice other than to receive the remaining products available, as there were missing a few more products as well-products available when I have placed the first order where the driver never attempted were not available on this second order. Finally, I have placed the third order over a week, in order to get the main thing we needed, which was the water and we have order the other products we wanted as well, which were not available on the previous orders placed. I was told, once again, which is ASDA's BIGGEST " LIE " , that all the products were available, but a few hours before the delivery was due, I was told that certain products were not available again. Once again, I have had no other choice other than to receive only what was avaioable, the water. I believe this is an unfair practice where the consumers are not treated fairly, and where the consumers are provided with innacurate and misleading information regarding their online orders, as most of the products are not available for delivery, but when a consumer is placing an order, every products shows is available, and , at no point, the consumers are not made aware that some of their products are not/have never been available for Delivery via Online Orders. I hope everyone would know about the " illegal practice " used by ASDA, breaking the consumer's rights and they would take further action against ASDA, by making official complaints to ASDA and then complaining to the RETAIL OMBUDSMAN, at retailadr DOT(.) org DOT (.)uk/how-to-complain-about/retail-complaints-in-store-online-help-advice