Appaling service , will never shop with Asda again!
I have made an order online. Ordered 4 milk formula for my baby, only 2 got delivered but got charged for 4. Had to ring them to get a refund as 2 formulas were missing, got a refund but had to shop elsewhere to get more and pay for delivary charges again.
20 of baby food jars that I have ordered have been substituted , I was not happy with the substitutes. Was told that I could give them back to the driver for him to issue a refund. Have been on the phone to Asda 5 times to get a refund but still have not received it. They keep telling me that the refund would take 3, then 5 then 10 days depending who you speak with. It has been 6 days since the delivery and I am still waiting for my money back.
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