After getting back from holiday we booked a delivery to fill up our fridge and cupboards. Delivery due 11am-1pm, the driver turned up at 11am with just the alternative items and missing the remaining 32 items on the delivery note. I refused to accept them. Driver made assurances it would be sorted, he was rude and frankly didn't care at all. I called customer services to confirm that my order would be redelivered. They confirmed they would redeliver within the hour, even sent an email to confirm. It never arrived. Called them again to work out what was going on, after being on hold for another 30 mins I got through to the customer resolution team and they confirmed that it would be delivered between 8pm and 10pm. Offered me £20 E-voucher in response. Suffice to say it still isn't here at 10:30pm. Called them again for them to tell me the local store isn't responding to calls and the customer resolution team have gone home. I've had to cancel 2 events I planned to go to this evening and now I'm being told I'll have to be in tomorrow to receive it. The money has already left my account and I've had to buy more food to cover us for tonight and tomorrow. Absolute joke. How can a delivery driver not check what he's delivering against the customers order sheet? How can a customer resolution team disappear before the last delivery of the day? And how does a £20 e-voucher make up for a completely wasted day? Asda you're an actual joke. Sainsbury's should forget about you sorry lot.