FRAUD AVOID! I went away on holiday to devon, we decided rather than take food with us as it was self catering we would use asda home delivery. MISTAKE. The delivery guy rang to advise he couldn't find the address we told him where it was and he said he would be there as soon as possible. He never turned up even after I rang him 10 times he wouldn't answer. Horrendous service. I then notice the following day my delivery was showing delivered on the asda website, I immediately rang them to ask what was going on as I didn't receive anything. They advised that it was their mistake and they could see it hadn't been delivered and that no money would be taken from my account as it was a failed delivery. Great but I still didn't have my delivery! still not good enough. The end of our 2 week holiday came and on returning home I logged into my bank to check my balance. Guess what ASDA took the money for that delivery. Complete FRAUD, I have contacted the police and passed to a solicitor as it cost me £12 per day bank charges as I went overdrawn. I called asda again to be told that basically they didn't do anything wrong and that they would refund my order that I was charged for and that's it. So I pay the £120 bank charges? I don't think ASDA you aint that clever. Be prepared for massive exposure! ive just emailed the story to the bbc, not only did you leave us with no food for my family including formula and nappies for our disabled child but you then took money from my account commiting blatent fraud. Is this how you work? we will see. U've done it to the wrong person this time. All I can say is use TESCO or anyone really! really don't waste your time or money on these incompetent idiots.