We ordered 12 bottles of wine, and 6 bottles of fizzy water from your company, on the click and and collect service at your Great Yarmouth store, the main reason being that on several trips to the store I had try to buy the wine lindemans bin 50 but the shelves were empty, I had asked several times if the wine was in stocks, and was told yes! I asked if someone could get it, however no one was available. I went to collect the order, scanned my bar code, and then had to wait 10 minutes before someone came, when they eventually got to the collection area it was clear there was no wine, apparently it was unavailable, I was then told that they had substituted the water as it was again not available. What a total waste of time and effort, I will endeavour to shop elsewhere in future.