My home delivery was cancelled on the 8th sept,no idea why,didnt see emails untill after work,text advising order cancelled 3pm,had to go to sainsburys,ruined my saturday. One week on 15th sept,no conformation email,shopping arrives with 5 minutes to go,70 per cent missing,its a computer error says the driver,he has no paperwork or hand machine,i returned one item he said he would write it down. Truely hopeless,you charge more than others to deliver and deliver if and when you like and delivering what you like instead of what i asked for.I dread to think what money theu are taking for this charade.