Reading the reviews below, I can certainly see there is a common trend and that is Asda provides a poor service and does not deliver on their promise. I ordered on-line (a case of Champagne worth £150) - I paid for it, booked my delivery, (to which I had to pay for?!) and received a confirmation email of my order and delivery. Two days later and just 2 hours before my actual delivery time, I receive a text message advising my order had been cancelled - no further explanation, no apology, no alternative product offered and no gesture for the inconvenience caused. Asda - you are a disgrace and should read and take note of your customer reviews and comments. You need to understand what your peers are doing and how they provide an excellent client service by comparison. I appreciate that stock piles can run low but please, update and/or invest in your website and stock taking system - it's inexcusable for this day and age. You have caused me a huge inconvenience and I WILL NOT be shopping with you ever again. Overall, a shocking service and appalling customer care and experience. At the end of the day, it is your loss, not mine.