I spoke to Denise at the Poole store… I spoke to Denise at the Poole store after being on hold and passed to lots of insignificant departments and even the main HQ (which was not in Poole) I just wanted to locate a children’s jacket. Denise was so helpful and the first compus mentus employee I spoke to within that hour (the jacket was out of stock but she offered me an alternative and sympathised with my search) I felt she needed some recognition for her customer service as the other colleagues were as useful as a chocolate teapot and made my search long and unnecessarily upsetting as they did not listen to me. Please give Denise from west bay rd, Poole the praise she deserves in her customer service manor which if you ask me is the most vital and primary aspect in retail and consumerism xx