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R Holmes
We purchased some outdoor furniture which was fine for two years. It then started to get very brittle on two of the items resulting in them being unusable. After 3 emails of complaint they sent a representative to view the furniture. His report stated that the items although out of guarantee should not be in the condition it is.( the furniture is stored in a garage fromlate September to May each year) Asda have fobed us off and fobed us off again and again. We didn’t want any money all we wanted was the faulty items replaced. They have finally said no going against the report of that said not fit for purpose. Shameful company and some of there management just don’t care. I’m sure they think that because they sell inferior products that thejr Customers are inferior too.
5 years ago
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Asda has a 2.4 average rating from 2,541 reviews

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