If there was an option for zero I would have done it! They did not bring 18 of my chilled items on a delivery then lied and said we had told them it was fine to refund (according to the store) customer service on the phone did not have any notification by the driver of non delivery took 3 days to get a refund. All this was made worse by repeated promises of delivery from the store for the missing items even by the manager saying would drop it off by car!!!! They actually rang and told us delivery was arranged for following morning between 7-9 after numerous calls to store and having phone put down delivery didn’t not materialise! Asda are liars and have the worst customer service ever!