My online delivery order was cancelled by Asda with no explanation and 4 days later I am still waiting on my payment to be refunded - they took the payment at 9am and groceries were to be delivered betwee 5-7pm and I received an email at 3.45am the following day saying that due to unforseen circumstances my groceries would not be delivered! I'd kinda guessed that already!! This has happened 3 times in 6 weeks and is just not good enough! Without my refund I obviously cannot buy the groceries I need. Used Asda for over 30yrs but I'm seriously considering using a different store.